I'm trying to calculate the average score (1 to 5) of a column, but keep getting the DIVIDE BY ZERO message.
The column with the scores is calculated via a formula from a column formatted with stars (from a survey form). So four stars from the survey = 4. But I noticed that all the results have a ' in front of them (e.g. '4, '5). So I'm assuming this is why I'm getting the DIVIDE BY ZERO message - they aren't being recognized by numbers.
Why is this happening? How do I get just the number without the '?
FYI here's the formula: =IF([Overall satisfaction with the session]@row = "⭐️", "1", IF([Overall satisfaction with the session]@row = "⭐️⭐️", "2", IF([Overall satisfaction with the session]@row = "⭐️⭐️⭐️", "3", IF([Overall satisfaction with the session]@row = "⭐️⭐️⭐️⭐️", "4", IF([Overall satisfaction with the session]@row = "⭐️⭐️⭐️⭐️⭐️", "5")))))