Nonsense letters - Mapping PDF doesn't pull information from form/sheet correctly

edited 06/06/24 in Smartsheet Basics

I am trying to use the entries from a form to auto-generate certificates of completion. It seems I have everything set up correctly (Fillable PDF mapped, set up in the workflow, correct column naming etc), however it generates nonsense letters for the entries. Any ideas on what I should troubleshoot to fix this?