Copy row automation is not copying all data (assigned people in contact list row)
We have a 'copy rows to another sheet' automation that is working correctly except for one column, the "assigned to"/contacts column has stopped copying the data. It was working well until last week. No changes to the automation took place. I removed and re-added the automation and confirmed no automations in the destination file are overriding the data.
Any thoughts as to what is causing this issue?
Answers
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Did somebody maybe change the name of the field on either the source or target, maybe Smartsheet is recognizing it as a new column. And depending on how your target sheet is formatted, it can auto-hide any 'new' columns being copied in.
Jason Tarpinian - Sevan Technology
Smartsheet Aligned Partner
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Thank you for responding. Yes, this actually is what happened. Someone edited the name very slightly, so it was adding it as a new field at the very end.
Thank you!
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