Invalid Workflow Error
Hi all,
I just received an email saying a workflow has become invalid because it contains automated actions that are only available to Business or Enterprise plans, but we're currently on a Business plan, so I'm not sure why this message triggered in the first place. Thankfully I was able to reactivate the workflow and run it manually, but we're trying to prevent this from happening again if possible. Any advice?
Best regards,
Jordan
Answers
-
Is the person who created the automation on the same plan? if not, then recreate the automation with the user who does have the Business Plan to stop this from happening.
-
Yes, I created the original workflow while on a Business plan. This is a monthly automation that's been running fine until yesterday when I got the error. It's especially interesting because the automation is only set to run on the 1st of each month, which it did on June 1st, but I just got the email yesterday on June 11th saying the workflow became invalid. If I didn't reactivate the workflow, it would have missed the next trigger on July 1st.
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 64.2K Get Help
- 416 Global Discussions
- 221 Industry Talk
- 461 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 141 Just for fun
- 58 Community Job Board
- 462 Show & Tell
- 32 Member Spotlight
- 1 SmartStories
- 299 Events
- 38 Webinars
- 7.3K Forum Archives
