I have a drop down status cell on my customer sheet. I would like the info in this cell to be linked to the Workflow sheet in the status cell for each customer. I have tried to go to the Workflow status cell for a customer and link in from the customer sheet, this works and when the customer sheet status cell is changed then the workflow sheet is updated. The problem is the links I create on the Workflow sheet will disappear a short time after created.
I have this cell set up in the workflow as bidirectional. I would like the info in the status field in Salesforce to flow in to Smartsheet, then when that cell is changed in Smartsheet I would like the field in Salesforce to be updated.
This all works with the way I am linking, but as I said the links quickly disappear from the Workflow sheet.
Any suggestions?