Smartsheet Update Requests with Automation
I set up and automation to send an update request and sends to a Contact field. Works perfect except that is doesn't bundle the requests by the Email in the Contact field (sends each request as separate emails). I think this is acting as designed but wanted to ask the community if anyone has been successful bundling requests in one email if its the same contact.
Best Answer
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Are you using any {{Placeholders}} in the subject or body of the message? What is your trigger for the automation?
Answers
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Are you using any {{Placeholders}} in the subject or body of the message? What is your trigger for the automation?
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Yes, Using {{Placeholders}} in the body - triggers: I've tried a checkbox and a Daily recurrence
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You Rock Paul! I removed the tags and its working now. thats such a hidden switch it should be a product enhancement request or at least more helps text somewhere to tell the user.
