Request for Enhanced Hyperlink Functionality in Automated Notifications

Currently, when adding a hyperlink in an automated notification or alert, the only method available is to insert the full visible URL, like "http://salesforce.com". We need a feature that allows embedding the URL behind text, such as "Click here to go to Salesforce."

Additionally, hyperlinks included in automation messages are not directly clickable. Users must manually copy and paste them into their browser to access the link. We should implement a solution that makes any hyperlink, whether visible or text-embedded, immediately clickable upon receipt.

Thanks,

Marc

Sign in to vote!

Find more posts tagged with

Automations

Idea Submitted

Comments

ErinMM

I would like the ability to add hyperlinks in an automated workflow message instead of copying/pasting links.

Zsolt

Currently, the automation sends a link in an email as is, meaning the link text and the link URL are the same. This does not meet our accessibility criteria for long and meaningless links.

What it looks like today (made up link, not real):

https://app.smartsheet.com/b/form/5caae46f4abasomethingherewithnumbers313?facilitator=nsl_nester1&Participant=nsl_participant1&cohort=1

What it should look like:

Select the entry form

And when the user selects the link, it takes them to the form.

I believe the already submitted custom HTML in message flow might solve it as well: https://community.smartsheet.com/discussion/56871/custom-message-html-in-automated-workflow

Chris Kaliveas

It would be great to include a hyperlink in a message body with text to display option so that users of notifications can easily click the link. This helps with simplifying a business process into the workflow without the user having to copy and paste a URL.

Timothy Morgan

Hi Erin -- can you describe a in a little bit of detail the workflow? And what kind of links are you currently pasting in?

It's worth noting that if you're simply adding a URL (e.g., "http://www.google.com/" for example), Smartsheet automatically recognizes this and presents it as a clickable hyperlink.

But depending on what you're trying to do, there may be other options.

Tim

www.timothymorgan.me

J Roberts

It would be extremely helpful to be able to include customizable shortened URL links in automated workflow messages. Here's an example of an outgoing message. As you can see the link is extremely long, but it works. This is a link to a pdf inside Smartsheet. I've tried Bitly, but it doesn't work. It would be much more seamless, if I could create a hyperlink with customizable text within the message.

Thank you for your time!

ShereeJ

I use a lot of Hyperlinks in our Resolution Centre we developed in Smartsheet. This would be a great enhancement for us if this idea goes into development. Some of our hyperlinks are extremely long, being able to overtype with a sentence would look more professional and take up less space!

HectorH

This would be VERY nice.

Selina Simpson

I need this! Is there a solution yet? I have researched the community pages and can't find a solution.

Jess D.

We use the notification function a lot for reminders for form inputs and would love to see this feature enhanced to allow for hyperlinking and attachments.

benjaminK

there is no easy capability to add a hyperlink to the text body of an automation. the work around we use is adding a hyperlink to the sheet and referencing that cell in the automation. I think it would improve overall processes if we could directly include a hyperlink in the text body.

Quick Links

Trending ideas

Attachments in Cells
I rely heavily on Smartsheet’s Document Generation. However, this workflow is currently dependent on having photos stored inside cells, since row attachments alone cannot be used directly in document generation.. If Smartsheet allowed attachments to be displayed as thumbnails in cells (as a reference), document generation…
WorkApp Analytics
I’d like to see user analytics for WorkApps. I’ve checked the user report available in the Collaborator Pack, but it only shows how many times someone has clicked into the WorkApp each month. I’d like to know: Which resources (dashboards, sheets, forms, etc.) are getting the most traffic? Where are people spending their…
Editable email Subject header from Smartsheet Notification
Hi There, I would like to propose that Smartsheet considers the email subject header that is received from a Smartsheet notification from a form or sheet. Currently, because not everyone in my company has Smartsheet, let alone a Smartsheet log-in, we need to send show the name of the owner of the sheet, that appears on the…