Access log showing when an access request is received

Renee S

I have a user claiming they requested access to a sheet, but don't see a request in my email from him. I've checked the activity log but it doesn't show when access requests are granted. Is there a way for me to check this info?

Jason Tarpinian

The activity log won't show sheet access requests, and no history tracking other than emails. With the new asset ownership feature Smartsheet recently implemented, anybody who is an active Owner or Admin on the request item would receive an email like this. Otherwise this request is sent to a plan asset admin, configured by your Smartsheet admin.