Why isn't one person receiving my automation email anymore?
Beginning last week one of my team members stopped receiving one of the automation emails from two of our workflows.
The automation is setup to send the email to the contacts in one field using multiple contacts that automatically populate with the same people in it.
I am one of the contacts and I am still receiving the automated email the other person is no longer getting them.
I have check to see if they unsubscribed and they have not. We have also checked her spam folders and all other inbox folders. Any ideas on what else could have changed?
Answers
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I would replicate the automation and test it.
Leroy Noriega | Smartsheet SME | Independent Smartsheet Consultant
Core App, Project Management and System Administrator Certified🏅
E: leroy.noriega@yahoo.com | Linkedin Profile
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