Dynamic View Issue

Bobbi Marchuk

Hi!
My company uses Dynamic View to provide information to our field sales reps. When they receive a Dynamic View link, they know to use the Sign in with Microsoft button, and once they click that, they are then automatically taken directly to the Dynamic View contained in the link. However, this past Friday (8/2/24), a link was sent, and instead of being directed to the data in the Dynamic View, reps were taken to the main Smartsheet page. It's like the site forgot to redirect them to the Dynamic View once they logged in. To confirm, I do have the sheet shared to anyone with my company's email domain, but they're not getting to Dynamic View at all. Any thoughts as to what could be causing this?

Thank you!
Bobbi

Genevieve P.

Hi @Bobbi Marchuk

You're right, there was a change in behaviour for the login of Dynamic View.

Our team is working on the update to have it redirect back to Dynamic View, but in the meantime, please have your users sign in, then go to: https://app.smartsheet.com/dynamicview/

Cheers,
Genevieve

Jen K.

Hello, Are there any updates on a resolution? Users are still having this issue.

Thank you