Microsoft Teams - Multiple Smartsheet Notifications via Automation to a Public Channel

I have created automations in Smartsheet (SS) to send notifications to a public Teams channel in my organization. This works flawlessly without any issue.

I have another separate sheet in SS with a very simple automation that when a row is added to a sheet (via a form), it is to update the same Teams channel as the one created above. That is, there are two separate sheets with their own automations that are supposed to send the same type of notification to the same public Teams channel.

Unfortunately, the second (less complex) automation is not triggering with a notification in that Teams channel. Can Smartsheet send multiple automations/notifications from separate, independent sheets to the same public Teams channel?

Thanks in advance!

Answers

  • Jason P
    Jason P ✭✭✭✭✭

    HI @Nick Stamatakis

    If your permissions, Automations and their configurations are all the same shouldn't be an issue. Smartsheet doesn't limit the number of automations per teams channel, but it’s worth verifying if there are any rate limits or restrictions on your Microsoft teams that could be affecting this.

    Do you have another team channel you can test the less complex automation on? - if it works there it's an issue as MS or the main channel settings.

    Good luck.

    Cheers.