Restrictions to primary email changes, now generally available

Lekshmi Unnithan

Hi Community, 

We're enhancing security by restricting end users from changing their primary email address in the Manage Email Addresses UI under Personal Settings → Profile. Now, only System Administrators can modify a user's primary email address via the User Management UI in the Admin Center, and this will be limited to changes within the current domain of the user’s existing primary email address. Any primary email changes to a different domain will require SysAdmins to use the user merge process, ensuring robust governance and protection of shared items.

This change will impact all plans. To learn more about how to update the primary email address, please read this help article: Add a secondary email address to your account

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Cheers,

Lekshmi Unnithan

Senior Product Marketing Manager