How can dynamic view users reply to an email notification for a comment
Best Answer
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If you use an auto-number column, you can use a {{Placeholder}} in the message to pass along the identifier for the trigger row within the body of the email itself. This will help users identify / navigate to the appropriate row within the DV.
Answers
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You can use the custom message portion of the automation to include a link to the DV.
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@Paul Newcome Thanks for the fast reply. So instead of using the default @mention notifications, write an automation rule for when comments change and customize the message? I don't believe I can direct them to the rowID like the out of box comment does, but I could give them the row id and general dynamic view link.
Is that correct?
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If you use an auto-number column, you can use a {{Placeholder}} in the message to pass along the identifier for the trigger row within the body of the email itself. This will help users identify / navigate to the appropriate row within the DV.
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@Paul Newcome That is what I thought. Thank you!
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