How can dynamic view users reply to an email notification for a comment

Elaine_Port_Mgr

The typical email notification includes a link to the original spreadsheet row, but my business users will not have access to that sheet, only a limited dynamic view. Is there a way to send a link to that that view?

Paul Newcome

If you use an auto-number column, you can use a {{Placeholder}} in the message to pass along the identifier for the trigger row within the body of the email itself. This will help users identify / navigate to the appropriate row within the DV.

Paul Newcome

You can use the custom message portion of the automation to include a link to the DV.

Elaine_Port_Mgr

@Paul Newcome Thanks for the fast reply. So instead of using the default @mention notifications, write an automation rule for when comments change and customize the message? I don't believe I can direct them to the rowID like the out of box comment does, but I could give them the row id and general dynamic view link.

Is that correct?

Paul Newcome

If you use an auto-number column, you can use a {{Placeholder}} in the message to pass along the identifier for the trigger row within the body of the email itself. This will help users identify / navigate to the appropriate row within the DV.

Elaine_Port_Mgr

@Paul Newcome That is what I thought. Thank you!

Paul Newcome

Happy to help. 👍️