I found the little red dot on the conversation panel is beneficial, when there is a new comment being submitted. However, having an option to Mark as Unread so I / others can go back to that conversations later, would be really useful, so we wont forget. Currently when clicking on the conversations icon, the red dot will disappear and there is no way to get them back :)
@Syed Muhafzal it would be a nice feature. I often mark emails back to unread when needing to get back.
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Meg Young mmyoungconsulting@gmail.com. Certified in Core Product, Project Management, and System Administration