Email Domain Validation Now Extended to Business Plans!

Diegob

December 26th, 2024

Hi Community, 

As part of our ongoing efforts to enhance security, from now on only System Administrators can modify a user's primary email address and will be limited to changes within the current domain of the user’s existing primary email address (domain validation). This was already available for Enterprise plans and has now been extended to Business plans.

Any primary email changes to a different domain will require SysAdmins to use the user merge process, ensuring robust governance and protection of shared items.

To learn more about how to update the primary email address via the User Management UI in the Admin Center, please read this help article: Admin Center: Change a user's primary email address.

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