Approval request: automated reminders with ability to approve / reject

Scoullar

Hi all,

I have sheets created with email workflow approvals, there are also email workflow reminders sent when the original request is not actioned.

I am getting requested to have an approval option within reminder emails.

The original approval workflow gives the requested user the ability to approve / reject from the email notification that they receive.

The reminder workflow only advises the requested user that they are yet to approve / reject with no ability to actually approve / reject.

I don't believe this is possible without giving a link to the original sheet (which I cannot provide access to the original sheet), though would love to be proved wrong.

https://help.smartsheet.com/learning-track/smartsheet-intermediate/approval-requests

My only workaround is to include the specific reference to the approval in the email workflow reminder subject line so easier for the individual to search / find and then approve from the original email.

Many thanks

S

KPH

Instead of sending a reminder, could you send another approval request?

If you use the trigger “When a date is reached" you can specify the frequency of “Every X # days”.

To stop this being sent indefinitely add the condition that the approval column is blank.

Scoullar

Thanks for the quick response KPH, I'll give that a try.

S

KPH

let us know how you get on. Good luck!