Problem with Desktop App

Dear Smartsheet,
I have just noticed that when I want to configure Mapping for Document Builder in the Desktop App in Windows I get such white screen?
The Real Smartsheet Enthusiast
Is there anything else we can help you with? - book your time.
MASA Consult - Your Aligned Smartsheet Gold Partner
Find us on LinkedIn!
Tag my name: @kowal if you need quick response.
Answers
-
When you first downloaded the desktop app, did you enable extensions? If you missed it, at the top left of the app, select Help > Manage extensions.
This might help!
Michelle Choate
michelle.choate@outlook.com
Always happy to walk through any project you need help with! Book time with me here: https://calendly.com/michelle-choate
-
Dear @Michelle Choate 2,
this could be it i will reinstall and check.
The Real Smartsheet Enthusiast
Is there anything else we can help you with? - book your time.
MASA Consult - Your Aligned Smartsheet Gold Partner
Find us on LinkedIn!
Tag my name: @kowal if you need quick response.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 66.5K Get Help
- 434 Global Discussions
- 152 Industry Talk
- 494 Announcements
- 5.3K Ideas & Feature Requests
- 85 Brandfolder
- 155 Just for fun
- 77 Community Job Board
- 506 Show & Tell
- 34 Member Spotlight
- 2 SmartStories
- 307 Events
- 37 Webinars
- 7.3K Forum Archives