Hyperlinks don't work when publish to MS Teams.

KTaylor7260

I have a sheet with a list of resources the hyperlink to either a website or a Smartsheet report. When I publish the sheet and create a link in MS Teams it allows me to access the hyperlinks to website, but not to Smartsheet reports.

Each report and is published so that everyone with a link can access it. But once I open it in MS Teams it doesn't work. Any suggestions?

jmyzk_cloudsmart_jp

I tried to recreate the issue on my end but wasn’t able to reproduce the problem. In my tests, I was able to access the hyperlinks without any issue when:

1. Posting the Smartsheet link in a Teams message (in a channel or chat)
2. Embedding it using a website tab with the URL

Both methods worked as expected.

A couple of possible causes for the issue you’re seeing:

• The published sheet or report may not be set to "Anyone with the link", or may have restrictions that limit visibility.
• If only internal access is allowed, external users or embedded views (like inside Teams) may not be able to open the content.
• Your organization may restrict publishing Smartsheet content altogether via Smartsheet admin settings.
• Additionally, some organizations enforce security policies in Microsoft Teams or Microsoft 365 that prevent certain content from loading in embedded contexts (like Smartsheet links inside Teams).
• Embedded browsers in the Teams app may also block access due to cookie/session limitations or corporate firewall rules.

It might be worth double-checking both the publish settings in Smartsheet and checking with your Teams or IT admin if any access policies or embedding restrictions are in place.

The published sheet I posted in Teams.

https://app.smartsheet.com/b/publish?EQBCT=ef8d0f8d52614ba89b3c1d8365b9439e

The published report, whose link is in the above sheet's Link column

https://app.smartsheet.com/b/publish?EQBCT=392185aa08de4496982935983748a8bd