No comments when selected in Delivery Settings

joechap ✭✭
edited 12/09/19 in Smartsheet Basics

I have an Alert & Action rule to send an approval request when a box is checked. That works just fine.

What's not working is the inclusion of the 'Comments' field/'column' when selected under Delivery Settings in the rule.

The dialog box shows "Include: 4 columns, comments" however, comments are never sent in the email.

Bug or some other exception I'm not aware of?