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How do I change the Google account being used to sync a SmartSheet Calendar?
I have been testing the SmartSheet calendar sync with a test Google account. Now I want to change that Google account and use a different one to sync that calendar. When I turn off calendar syncing in my SmartSheet, and then turn it back on, I'm not prompted to enter the Google account to use, as I was when I did the original sync. It assumes I want to use the same account used for testing.
I've tried saving a copy of the SmartSheet with calendar syncing turned off, but the copy still uses the test Google account when I turn it on.
How can I change that account?
Ken D.
Comments
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I beleive if you email the Smartsheet help desk they can reset that for you. Here is the link to the help desk.
http://help.smartsheet.com/customer/portal/emails/new?interaction[email][email protected]
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Yes, the Help Desk was able to reset the account for me and it took care of the issue.
Thanks.
Ken D.
