How do I change the Google account being used to sync a SmartSheet Calendar?

Ken D.

I have been testing the SmartSheet calendar sync with a test Google account.  Now I want to change that Google account and use a different one to sync that calendar.  When I turn off calendar syncing in my SmartSheet, and then turn it back on, I'm not prompted to enter the Google account to use, as I was when I did the original sync.  It assumes I want to use the same account used for testing.

 

I've tried saving a copy of the SmartSheet with calendar syncing turned off, but the copy still uses the test Google account when I turn it on.

 

How can I change that account?

 

Ken D.

Stephanie Taylor

I beleive if you email the Smartsheet help desk they can reset that for you.  Here is the link to the help desk.

http://help.smartsheet.com/customer/portal/emails/new?interaction[email]=sltaylor@harfordcountymd.gov  

Ken D.

Yes, the Help Desk was able to reset the account for me and it took care of the issue.

 

Thanks.

 

Ken D.