Automatic Update Request Based on Last Updated

Zach Barr

I am looking to send out an automatic update request based on a system generated LAST UPDATED column if last updated was 10 days ago. The problem is, this function doesn't appear to be available in the alerts and actions and if i set up a reminder column, when the reminder triggers a check box or date, it updates the Modified date to today because the trigger is being looked at as an update so my Update request never gets sent out. Is there a work around for this?

Shaine Greenwood

Hi ZachB,

Automated update requests need to be triggered off of changes, not something that hasn't changed. When you have a moment, please submit an Enhancement Request using the form under Quick links on the right of the community site and let our Product team know that you'd like to see this functionality added to Smartsheet.