Automated Reminders showing all dates

I recently noticed that all dates including columns that are hidden are showing with my automated reminders. I have a number of calculated dates that I don't want to display. However, all of them now show on the reminders. This is a fairly recent development. I have emailed "Help" but, they have not responded in over a week. This is unusual for them. They normally respond within 24 hours. Any ideas?

Thanks,

jerry

Find more posts tagged with

Legal

Project Management

Comments

Chris McKay

Hi Jerry,

Yes, I can confirm this new behaviour too. As the criteria for setting a reminder are limited, there appears to be no workaround.

Kind regards,

Chris McKay

Mike Wilday

I would recommend adding your vote to getting that kind of enhancement to reminders because this is something many have asked for. Submit a product enhancement request to add your vote for increased functionality for reminders! Maybe one day they'll listen.

Jerry Tutt

Mike,

I don't view this as an enhancement. I think it should be considered a defect. This is clearly functionality that we had in the past and somehow lost with the new versions of Smartsheet. But, I will add my vote for then enhancement, since I have users that don't understand why they are seeing these extra dates.

Thanks,

jerry

Mike Wilday

Hi Jerry,

I agree the sending of hidden columns might be a newly introduced bug, but I was speaking more in reference to the limitations that reminders have when compared to the editability of notifications. The ability to limit what columns are sent in a reminder is completely missing from the Notification / Alert options for a reminder. If we could limit what columns are sent, then the issue would be a moot point.

Jerry Tutt

Mike,

Agreed and so noted. Thanks for your support.

jerry

Sign in to join the conversation!

Quick Links

Trending discussions

Folder Level Sharing
Circling back to this….. Another year goes by and still no folder level sharing. Smartsheet developers don't listen to their clients. I have seen hundreds or posts and requests for this over the past 7-8 years. And still NOTHING!! This has been a huge issue for us as a company. As you can tell this is a sore spot for us…
Restore multiple cell changes from Snapshot
Today a team member accidentally changed several rows by either deleting the data or the row itself. Do I download a snapshot of each one to restore? Some of them didn't seem to be too helpful. What is the protocol for restoring this information? I've only done this before with the help of a representative and it was…
Why are my answers not showing up when a document is generated?
I have my Smartsheet set to generate a document when a form is filled out. The document is a fillable PDF and when the document generates not all of the answers populate on the generated PDF. I have tried making the PDF again from scratch, I have tried copying and pasting the fields so I know they're the exact same…