Sign in to join the conversation:
I was wondering if there is a way to have someone reply automatically to a form when asked for a reply
Hi Justin,
Can you tell me more about your use case?
Best,
Andrée Starå - Workflow Consultant / Get Done
I am looking to have someone reply back to the person who made the request
It sounds to me that you maybe could use an update request instead for this.
Would that work for you?
Andrée
It will work however I want to be able to automate an update request
You can!
Either thru a recurring option or thru the Alerts & Actions function.
Would that work?
Yes that would work. How would I go about doing this?
Hi again Justin,
Please see attached link/screenshot or file.
Option 1 (Recurring update request)
https://cl.ly/rIfu
Option 2 (Automated update request)
You could set a checkbox to trigger the request.
https://cl.ly/rJM4
I hope this helps you!
Hi all - just thought I would float this here first to see if anyone has had similar experience (and any fixes), before sending a ticket through to support. Have a basic automation notification set up with a company logo and task bar color in place. All has been working great but today it won't include the company logo or…
Since a few days ago, the smartsheet started working differently. I used to write in a cell with dropdown menu the number "5" for example, and would show me the option "5 - built" straight away as first option. Now if I do the same, the first option that appears is "0.5 - waiting", this is really annoying because after…
Hello, I am posting this publicly because my support case has been open since March 11, 2026 without resolution. Case: 09052171 My paid Pro account started failing after the March 2026 Smartsheet login/platform changes. I am currently experiencing: Sheets becoming read-only Newly created sheets disappearing or failing to…
