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Hello,
I have an user who created a sheet which is not showing the company logo but showing smartsheet logo instead. Is it because she might have created the sheet in her personal space?
You would need to make sure you have Admin rights in order to change the logo and you would need to go into the location where your picture would be and click on Personal colors and Logo. Then upload the logo you want to use and any sheets, workspaces etc. you own or an admin on will show the new logo.
I hope this helps.
Hi, I just tried that and I see changing the logo and colors is only available to Business users. Isn't that a very basic thing? I had a Business test account for a few weeks but we are now Pro. I would like to update our company logo as the one I uploaded back in the day is not correct.
Thanks for your reply.
Hi, I hope you're well and safe! If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal. I hope that helps! Be safe, and have a fantastic week! Best,Andrée Starå | Workflow Consultant / CEO @ WORK BOLD ✅ Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Aweseome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…
