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Trouble importing Excel file

edited 12/09/19 in Archived 2015 Posts

I am trying to import an excel file in to smartsheet and the upload is taking forever/not working. The file is not large (445kb), but has just over 2000 lines. Seems like the only way to get this file into smartsheet is to create a new blank file, then cut and paste <500 rows at a time... :(


  • JGL

    OK, I think I solved my own problem...I removed all the formatting from the xls file, including grouping and it uploaded in a few seconds!

  • Travis
    Travis Employee
    edited 05/13/15

    JGL - good to hear you figured it out! Laughing Sometimes Excel files can contain meta data, features, or formatting that will increase the size of the file and can prevent it from being imported. 

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