Date Alerts

Paul Sicari
Paul Sicari ✭✭
edited 12/09/19 in Smartsheet Basics

Hi,

 

I have the attached date Alert setup in my SmartSheet but cannot get the Alerts to "trigger" overnight. Can anyone assist in what I may be missing in the setup of the Alert?

Thanks, Paul.

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Comments

  • Hi Paul,

     

    im having the same trouble, I can get the update request to trigger but not the alert.

    The idea is to have a simple managers alert if someone hasn’t completed a task by say 2 days after it finish or due date.

    i have tried all sorts of ways to trigger the alert including manual on changes to sheet row but it won’t trigger. 

    I tried last night again to see if it would work with my admin rights but again it didn’t work. 

    ?? I have put a ticket in to support.

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi Paul and Jarrod,

    Did you manage to get it working?

    I hope this helps you!

    Best,

    Andrée Starå

    Workflow Consultant @ Get Done Consulting

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.