Control Center Global Updates

Gary

We are now using Control Center to provision projects and as we are learning how to use it better we need to keep doing some updates to the templates and the existing projects we have already provisioned.  I have been using the Global Update feature, but when I use it to update a Dropdown list in a Dropdown column, the column is moved in all the sheets that it updates. I have seen it move from 2-3 columns up to 10 columns away from it's original location on the sheet.  

There is an advanced function with the Global update that allows you to select where you want the column to appear in your sheet and I checked that before doing the updates and it is correct, but the column still does not appear where it was selected to be.

You can see the before and after location of a column that I tested with a Global update that it moved it from it's original location.

This is causing heartache with the persons that have their sheets setup the way they want with their column order and causing a lot of confusion.

Has anyone else seen this happen?  

Does anyone have any idea what is going on?

Thanks,

Gary

IanN

Hi Gary,

I've not seen this exact behavior before but I would like to get this investigated for you. If you haven't already, please submit a case to us and we'll start looking into this: https://help.smartsheet.com/contact. 

Thanks!

Ian

Smartsheet Support

Gary

Ian,

I have also worked with my Customer Success Manager and there is a case opened up for this.

Gary

Rizzi-CTX

Was this ever fixed? We are running into a similar issue with moving a column via the global update in Control Center. 

Soumya Conway

Hi. This thread was opened a few years ago, but i don't see a resolution. I'm facing this issue with global updates re-ordering the columns in all the sheets. Any way to disable this?