GLITCH? Text isn't wrapping nor doing a copy/paste correctly

Good morning,

I've discovered that text is no longer behaving well within the cell. I'm see words cut off within the cell, whether or not the cell is formatted to wrap the text.

Thus, it makes copying the text and pasting it wonky. I often have to copy/paste text from SS into Word. It pastes with embedded formatting that I can't find a way to correct.

It happens when typing an entry via a form, or if I am pasting the text from a document type into the sheet cell.

I've included a sample below of how it looks in SS. This used to not be the case, so it is a very recent happening.

Odd Text Wrapping.JPG

Find more posts tagged with

Forms

Non-profit

Sheets

Project Management

Media & Entertainment

Comments

Shaine Greenwood

Hi Loann,

Try the following (in the following order):

Update your browser to the latest version.
If you're using Google Chrome, open your sheet in an incognito window (Ctrl + Shift + N). Otherwise, open your sheet in a different browser (make sure it's on the latest version as well)

If your sheet works trying the latter of the two, then you may have a browser extension that is causing this issue. I'd recommend disabling all browser extensions, then enabling them one by one to find the culprit. (Then post the extension to the community!)

If neither option helps troubleshoot the issue, then contact our Support team.

Shaine Greenwood

UPDATE: After working with the Support team some more on this, we've determined that this is an issue with the Smartsheet application.

Although I don't have an ETA, our Engineering team is aware of the issue and is on the case to resolve it!

Thanks for your patience.

ker9

This is still an issue - wrapping text from formulas is not updating if results grow. You have to click the wrap button to unwrap it and then click it again to re-wrap it and then it works.

Sign in to join the conversation!

Quick Links

Trending discussions

How to restrict Form responses to data existing in the related Sheet
I am trying to create a Form that requires the user to supply information related to any item existing in the Primary Column. If I pull that existing field into my form, the user entry is a free-form field and I can't figure out how to restrict it (other than validating by data types). If I add a new field with a dropdown…
Sheet -Ganhtt Chart
Is it possible to display both the planned and actual duration for a single task on a Smartsheet Gantt chart? I would like the Gantt bar to show the planned duration (e.g., in blue) based on a Planned End Date column, and then show the actual duration (e.g., in green) based on an Actual End Date column. Can the Gantt view…
Color-Coded Tags in Board View
I noticed in the Board View tags are grey by default but in the how to videos, in the Board View some of the tags are colorful. I'd like to leverage that same functionality as I'm building a research repository with many different types of research in it and a visual cue would be lovely. Can anyone assist? I attached a…