Welcome!

Automated emails

Hi,

Is it possible to change the "from" address when sending automated alerts/update requests? Or is it always the default SmartSheet address?

Thanks

Find more posts tagged with

API and Developers

IT & Operations

Update Requests

Email Notifications

Comments

Andrée Starå

Hi,

Unfortunately, it's not possible at the moment, but it's a great idea!

Please submit an Enhancement Request when you have a moment.

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

mfalinski102051

I've noticed that after the most recent update that the from address - which was a generic ": Smartsheet Automation <automation@smartsheet.com" email address - has now changed to *owner of the sheet/automation* via smartsheet automation@smartsheet.com

How do i change this back so it doesn't include the actual name of the owner of the sheet.

Andrée Starå

Hi @mfalinski102051,

It’s by design. Smartsheet recently made changes to how it works.

If you want it reverted back or maybe as an option instead.

Please submit an Enhancement Request when you have a moment

More info:

https://community.smartsheet.com/discussion/67525/upcoming-changes-to-our-automated-notifications-live-today-17th-april-2020

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Sign in to join the conversation!

Quick Links

Trending discussions

Smartsheet API List Workspace Children
Hello, I'm trying to use the Smartsheet API to get a list of sheets in a workspace using: https://api.smartsheet.com/2.0/workspaces/{workspaceId}/ However, my workspaces are organized with folders and this only returns the top level folder and nothing else. How can I have this return every child object in the workspace no…
Smartsheet API: List Users Missing Fields & 502 Error with planId Param on Business Plan
Hi all, We have an account on the Business Plan and are using the List Users API to retrieve user details. However, when we make the API call, only a few fields are returned, matching what's documented in the API docs. Additionally, when we try to use the planId query parameter, the API returns a 502 error with the…
API Usage with SSO & MFA Enabled
Hi, We are looking to enable SSO and MFA but have users accessing the API via authentication tokens. With the auth tokens still work with SSO & MFA enabled?