Sign in to join the conversation:
My assumption is all the global problems this week with "Report Delays" as documented at https://status.smartsheet.com/ is actually not the whole story or only thing affected because automated alerts and manual update requests take several hours (8 or 9) to reach a person's email inbox. Anybody else out there with this same experience and assumption?
Hi tylermh,
Aside from the reporting delays we've also experienced delays with alerts —this has been documented on the Status page (https://status.smartsheet.com) as "Webhooks and Workflow Rules Delays".
We are experiencing delays with emails sent from from comments. some are 16 hours late, some are not arriving at all.
Hi Sammy,
Please see Shaine's response on your post here: https://community.smartsheet.com/discussion/email-message-sent-out-comments-not-working
If you're still experiencing this issue, please reach out to our Support team to troubleshoot further.
Has anyone had an issue where collaborators have lost their editor access to a worksheet? If so, how was it corrected? I have tried removing and resetting, clearing history cache, ensuring Publish:Read Only is OFF, etc. I could rteally use some help.
Like the title says. I wanted to send an email to all shared users of a sheet. I checked the box for 'cc myself' and it cc'd me on each individual email it sent to each user. I received hundreds of emails in seconds all with the same subject.
One of my team member is facing a repititive bug while entering comments on Smartsheet tracker. He has full permission on the tracker and doesnt have any internet or version issues. He is faccing this Smartsheet bug for some time where the comments are created after long set of empty pages and its hard to know how many…
