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My assumption is all the global problems this week with "Report Delays" as documented at https://status.smartsheet.com/ is actually not the whole story or only thing affected because automated alerts and manual update requests take several hours (8 or 9) to reach a person's email inbox. Anybody else out there with this same experience and assumption?
Hi tylermh,
Aside from the reporting delays we've also experienced delays with alerts —this has been documented on the Status page (https://status.smartsheet.com) as "Webhooks and Workflow Rules Delays".
We are experiencing delays with emails sent from from comments. some are 16 hours late, some are not arriving at all.
Hi Sammy,
Please see Shaine's response on your post here: https://community.smartsheet.com/discussion/email-message-sent-out-comments-not-working
If you're still experiencing this issue, please reach out to our Support team to troubleshoot further.
Hello, am I correct in my understanding that if I need to have the Report filtered out by the "Current User", I still need to share the Source Sheet to the other user(s) by which the Report is derived from? In this case, how do I prevent sharing the confidential information of other users if I need to share the Source…
Hi Smartsheets Community, We recently got Dynamic View and I am in need of some help. I have created a Dynamic View from an existing sheet. When I click on show view, none of the data is showing up in the view. For context, I have provided screenshots below. Does anyone have any ideas on what I am doing wrong for the…
When shared to a sheet as an editor, an internal user got an an alert that "Recipients without a member seat may be limited to view access. If they are not a paid member, and they comment, edit . . . they may become a provisional member…" They show up under Seat Types & True-up as a paid Member; they are counted in our…