Smartsheet pricing and hardball tactics

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Andrew Gross
Andrew Gross ✭✭✭✭
edited 12/09/19 in Smartsheet Basics

Wondering if anyone else is experiencing this.  For years we had a great experience with our sales reps and recently we were assigned new reps that said we had to have a 33 1/3% price increase.  At this point, we need to look for alternatives to spreadsheet -- which is a shame -- but this kind of price increase is insane.  I don't know if we have particularly obstreperous reps or if there is some sort of new "get tough" stance on that Smartsheet is taking.