Help With Notification

David Hersher

I cannot get a notification to fire to the name in the "Assigned To" column when a new row is added.  Screenshot is attached.  

Automation Permissions are set to "Unrestricted"

The contact is shared to the sheet

My personal settings are checked to include my changes in sheet notifications.

And, I checked the SS status page and system generated emails are 100% operational.

Thank you in advance for helping me find what I messed up!

Dave

Andrée Starå

Hi David,

I just tried, and it works for me. How are you adding the new row(s)?

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

David Hersher

Hi Andrée,

 

I was keying directly into the Smartsheet.

Interestingly, I added a row this morning via a form and the notification worked. 

But, the form is set to add the row to the bottom of the sheet and it skipped about 1,100 lines that appear to be blank and added it around row 1,150 or so.  I wonder if there isn't something going on with the rows that's throwing off the notification?

I'm working on the sheet for someone else, and there isn't a whole lot of data in it, I think I'm just going to start a fresh one.

Thank you for the quick reply and help!

Dave 

Andrée Starå

Happy to help!

I'd try with a new sheet first. Let me know if the issue persists.

Best,

Andrée