Automated approvals
I have set up a workflow with multiple paths
I come to a stop when I get to Decline.
Here is my issue
We set up an invoice approval flow
The 1st step is to have an internal review and the 2nd is to the customer for approval.
When there is a decline on the 1st step the next step is to request an update to revise the invoice(attachment)
I am looking for a trigger to send it back for review. Once the attachment has been updated/resubmitted in the update request.
I don't see a specific time stamp I can create for this, except to have the person making the revision enter a date in a column that will trigger an approval request for review.
Ideas... will be greatly appreciated
Thank you
Comments
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Hi Debbie,
Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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So if there is a decline I an requesting an update
There they will upload a new attachment and enter a date in a field once that record is updated with a date it will send a new approval request
This all I have as I haven't added the process yet. I am looking for better ideas if there is one.
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What is triggering the Approval Request from the start?
One solution would be to have the Approval Request trigger again for the added date, checkbox, drop-down list or similar.
Would that work?
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I have a form that will add a row
Once that is completed that is the trigger
So my thought is once the invoice is revised the date entered in the update request will trigger the process again.
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That should work, and an alternative way might be to trigger the second approval if there is an attachment added.
Did you get it working?
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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