Need to Resize Window Linked Through Dashboard

edited 12/09/19 in Using Smartsheet
05/31/19 Edited 12/09/19

I have a shortcuts widget on my dashboard. This contains links to Smartsheet items as well as other useful links. When a user clicks on the link, the linked window appears but it cannot be resized. As an example, I have a link to a project sheet. The sheet comes up using a small portion of the screen, with the Windows Resize and Max buttons greyed out. The manual resize handle (that you drag to make the window bigger is also not functional.

I would like to expand it to take up the full screen (as I can when I open the sheet directly from the workspace. Any ideas?

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Comments

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi,

    Have you selected the Smartsheet item or added the direct link?

    Have a fantastic weekend!

    Best,

    Andrée Starå

    Workflow Consultant @ Get Done Consulting

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • After clicking on "Add Shortcut", for Smartsheet items, I select either "URL" or "Smartsheet Item" as needed. For the URL, I put in the URL, for the Smartsheet Items, I point to the item.

    When I go to use the widget on the dashboard, it does not allow the new window to be resized. In order to use it, you have to do a lot of scrolling.

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Sounds like it's an issue with the browser. 

    Which one are you using? Can you try another one?

    Best,

    Andrée

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • You nailed it. I thought I posted this earlier. It only does not work in IE (I am using 11). It worked on Chrome and Edge.

     

    Thanks,

    j

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Excellent!

    Happy to help!

    Best,

    Andrée

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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