Need to Resize Window Linked Through Dashboard

edited 12/09/19 in Smartsheet Basics

I have a shortcuts widget on my dashboard. This contains links to Smartsheet items as well as other useful links. When a user clicks on the link, the linked window appears but it cannot be resized. As an example, I have a link to a project sheet. The sheet comes up using a small portion of the screen, with the Windows Resize and Max buttons greyed out. The manual resize handle (that you drag to make the window bigger is also not functional.

I would like to expand it to take up the full screen (as I can when I open the sheet directly from the workspace. Any ideas?