Sharing Edit Permissions to a Group

ilene_healy68056 ✭✭✭✭✭
edited 12/09/19 in Smartsheet Basics

I set up a workspace with 4 sheets and will soon include reports, dashboards, etc.  I created a group and added my team members to the group.  I then shared my workspace with the group, granting them edit/cannot share access.   I have instructed them to click on the 'Work Account' button at the log-in screen.  My understanding that this should take them right into the tool without having to create an account.  The team is reporting that they are only being granted the 20-day free, limited trial when they do that.  Others are sending me requests for one of our licenses, which they don't need.  They only need edit access to the project related sheets, dashboards, reports that I set up in the workspace.  They all have proper company email address and are in my contact list.  Can anyone let me know what I may have done wrong?  Thanks for your help!