Update Requests History

abbie.smith90

HI There when we ask for an update and there is a response you see the response within the comment but you cant see what was asked for the update. Is there a way to do this? 

 

Thanks

Abbie 

Andrée Starå

Hi Abbie,

Unfortunately, it's not possible at the moment, but it's a great idea!

Please submit an Enhancement Request when you have a moment.

As a possible workaround, you could send a copy to another email address (or CC yourself) where all the history could be collected.

Would that help?

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Debbie Sawyer

Hi Abbie

Some information from an update request is held in the button on the vertical toolbar on the right hand side of your smartsheet screen.  The button looks like an envelope with a blue question mark in the corner.

Does that give you the data you require?

Kind regards

​Debbie Sawyer Consultant & Training Manager

 

 

Andrée Starå

There are two places where you can see the Update Requests (depending on if they are active or not)

See attached screenshot!

Hope that helps!

Best,

Andrée