End date not accounting duration properly

edited 12/09/19 in Smartsheet Basics

I have a task with a duration of 12 hours. Smartsheet is showing the end date same as the start date - say, starts today and ends today.

Secondly, a dependent task for the same resource has a duration of  4 hours. This should make the subsequent task start on the same day, but I see it start on the next day. (See graphic, 3rd task in the list)

Not sure what's going on? I am so used to MS Project and I didn't have to struggle with basic scheduling issues such as this.






  • Mike Wilday
    Mike Wilday ✭✭✭✭✭✭

    Smartsheet doesn't handle time well. There are several enhancements to time in the works, but they have not been implemented or released as of yet. Hopefully, the new time functions and columns will also account for situations like these in the duration and date management. I recommend submitting a product enhancement request. 

  • Chak Khiam
    Chak Khiam ✭✭✭✭

    Is this the unique occurence. If not, one area that I would check is the settings on # hours in a day. Default is 8. Based on your screenshot, the 4 hour task should start and end the next day, so would be the other 4 hour task below it.

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭



    I feel like as popular as the time enhancements will be, even if they were ready now, we won't find out until Engage. So many people have been asking for so long, and Engage is coming soon. What better platform to announce such a huge enhancement? Really bring some attention to the release.

    I kinda feel like if they were to release it before Engage, they wouldn't really have much that could top it in popularity at the time of the conference. Lol

  • Mike Wilday
    Mike Wilday ✭✭✭✭✭✭

    I agree. That's a pretty large hole in their platform. yes