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Calculating date due for Service Level Agreement

Kevin Jordan
Kevin Jordan ✭✭
edited 12/09/19 in Archived 2016 Posts

I have a date assigned column which would be the date someone entered a case.  I'd like to automatically calculate in a due date column the 5 day SLA date, accounting for weekend days.  Is there an easy formula for this?

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  • Atus Bartal
    Atus Bartal ✭✭✭✭✭✭

    Kevin, 

    do you mean the due date is 5 days later than the date of entry? If so, the formula is =EntryDate1+5 (for 1st row)

    If the EntryDate is a system-generated date like Modified(Date) or Created(Date), then you need to put it this way:

    =DATEONLY(EntryDate1)+5

     

    I hope it's what you meant

     

    Atus

     

     

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