Automation in Smartsheet-Responding to automated updates

PMA98681

I have workflows that automatically send update requests to my vendors when a task is 48hrs from its completion date. However, when they respond it goes to automation@smartsheet.com, and not to me where it should be? How can I change it??

Andrée Starå

Hi,

If they answer the update request with the buttons it will update the values in the sheet and row that it was sent from. 

More info: https://help.smartsheet.com/learning-track/smartsheet-intermediate/update-requests

Hope that helps!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting