Formatting Options Inside Messages

Mike Ely

I am setting up some automations and would like to add some formatting to the message being sent to a customer.  For starters it seems like Smartsheets is ignoring carriage returns.  And is there any way to insert a hyperlink?

 

Thanks

Andrée Starå

Hi Mike,

Unfortunately, it's not possible at the moment to add any formatting, but it's a great idea!

Please submit an Enhancement Request when you have a moment.

You should be able to add carriage returns and links. What kind of automation is it?

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Christopher Brown

Hi Mike,

 

For what it's worth, I am using the update request automation in a workflow of mine. I have a live URL that I pasted into the message body of the update request copy that the recipient receives. It is live in the format of the email and takes them to the desired location. 

- Chris

smartsheets67661

I have included hyperlinks in a separate cell. Then include that cell in the alert or update and it retains the hyperlink ability.