Copy of My Response Email

Jenn Laughlin

Hi, there. I have a couple of questions regarding the email that is sent when a user chooses "send me a copy of my responses" when filling out a form. 

1. The email is coming through with a high importance flag. Is this standard? Is there a way to change this? 

2. The email sender is forms@smartsheet.com. Is there any way to customize the sender email address? I would much prefer to have the email come from my organization, not SmartSheet (no offense - I love you guys!).

Thanks!

- Jenn

Andrée Starå

Hi Jenn,

1. I think the importance flag is set in your email client/server so it's not controlled by Smartsheet.

2. Unfortunately, it's not possible at the moment, but it's an excellent idea!

Please submit an Enhancement Request when you have a moment.

Hope that helps!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD