Can an approval email be resent if the workflow fails?
I have a question on Forms and Automation. If a user completes a form and when the form is routed to the first approver and the workflow fails at that point because the user being requested to approve does not have a smartsheets account, will another form need to be submitted to that person once they are added to our account? Or is there a way to "re-trigger" the approval once the form has been submitted?
Comments
-
Hi Ryan,
The Automation/Workflow could be set up so it would re-trigger automatically.
Would that work?
Hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Hi Andree. How is this done?
-
One way would be to set up the Approval Request Workflow with recurrence and use conditions to repeat the request until it's done (or something else) automatically.
Make sense?
Would that work?
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63K Get Help
- 379 Global Discussions
- 212 Industry Talk
- 442 Announcements
- 4.6K Ideas & Feature Requests
- 140 Brandfolder
- 129 Just for fun
- 130 Community Job Board
- 449 Show & Tell
- 30 Member Spotlight
- 1 SmartStories
- 304 Events
- 34 Webinars
- 7.3K Forum Archives