Losing Data & Slow Performance
Hi, just recently my Smartsheet is going really slow, and I'm losing information I've just entered. I can't drag information from one cell to another, and can take 3 seconds or longer to load information, and half the time the file doesn't actually attach. I have to close down and reopen Smartsheet all the time so it saves my data. It's also going very slowly! I run it through Chrome, don't have other windows besides emails open at the same time. Have done the standard trouble shooting and logged a help job with Smartsheet but still waiting to hear back a week later. Just really stuck as all my work I'm doing keeps getting lost. Anyone have any advice?? Thanks
Comments
-
Hi Katie,
Have you tried in other browsers?
I hope that helps!
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.8K Get Help
- 437 Global Discussions
- 138 Industry Talk
- 470 Announcements
- 4.9K Ideas & Feature Requests
- 129 Brandfolder
- 148 Just for fun
- 65 Community Job Board
- 486 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 300 Events
- 36 Webinars
- 7.3K Forum Archives