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SmartSheet vs AutoTask feedback

Tony Davidson - SmartSheet Certified User 2016
Tony Davidson - SmartSheet Certified User 2016 ✭✭✭✭✭✭
edited 12/09/19 in Archived 2016 Posts

Hi SS friends!  I was hop to get feedback from the community on advantages or disadvantages of SmartSheet vs AutoTask.  My company is utilizing both products now and I'm curious if both are really needed.  Thanks!

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  • Shaine Greenwood
    Shaine Greenwood Employee

    Hi Tony,

     

    A member of our Partners team should be reaching out to you ASAP to get a better understanding of your process.

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  • beauwalton
    beauwalton ✭

    Hello, we were looking to find out if we could continue to Smartsheet for our project management plans and collaboration and be able to feed inputs from these to AutoTask to be able to use it's Task and Incident ticketing capability.  Can these two products be used together for the aspects of each they do best?  The project plan features of AutoTask are clunky at best compared to Smartsheet, but we use AutoTask for Service Desk Ticketing and Tasking which is is good at.

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