Date format in automated emails

Colin_G ✭✭✭
edited 12/09/19 in Smartsheet Basics

Hi there,

I've set up multiple automated emails as part of the workflow process, and have just noticed that the dates contained in the automated emails are in the incorrect format, despite me setting my regional preference in the settings.

I have the dates set up in my settings for the United Kingdom format (i.e. DD/MM/YY) and this is how it shows in the Smartsheet itself. However, I have chosen for the date columns to appear in the automated email (under the personalised message where you can choose which columns to show) and these show up as MM/DD/YY.

I've looked and can't see any way to amend this, which seems odd. Could someone advise if I'm doing something wrong, and if not, could I ask that this is something that can be looked at?