Limitations free trial users?

Limitations free trial users?

edited 12/09/19 in Using Smartsheet

Dears,

 

Our customer has a number of unlicensed users which work on Smartsheet. A new employee joined and created a new free trial user account.

 

This user is not able to email comments out of a sheet: "You've exceeded the maximum of 5 recipients at a time for free trial users. Please reduce your list and try again."

 

Any idea? Other "older" free accounts are able to email comments to > 5 recipients.

 

Appreciate feedback/assistance

 

B. Regards

 

Mitch Van Riel

JAS Forwarding

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