Smartsheet Online Community Guidelines

Genevieve P.
Genevieve P. Employee Admin
edited 06/28/22 in Welcome to the Community


Be respectful: Comments, discussions, links, or pictures that degrade any race, religion, gender, age, orientation, or abilities are not acceptable.

Don’t spam: Advertising or promoting your company, website, product, or service is prohibited in the online Community.

Don’t troll: Discussions and posts created with the intention to create a strong negative or emotional reaction, provoke conflict, or are created for ‘shock value’ are prohibited.

Stay within the law: Do not break any local, state, national, or international laws and don’t post material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others.

Be safe: The online Community is visible to the public—do not post personal information about yourself. Never provide your Smartsheet password to anyone.

Share with caution: Always know who you are sharing your data with. Smartsheet is not responsible for distribution, publication, display, or other disclosure of data and information using the Smartsheet subscription service.

Sharing sheets, reports, or dashboards with individuals outside of your organization in order to obtain product assistance is not recommended.

All posts and comments are monitored by Smartsheet employees, our moderators, to ensure that answers are accurate, helpful, and appropriate.

Moderators have the right to remove any discussion or post and ban users from the online Community who violate our guidelines or Terms of Use. If you spot a conversation that appears to go against our guidelines, please flag it and a moderator will review the post and take action. 

How to Report a Violation

If you see evidence of someone abusing these guidelines, please do the following to report it:

  1. Click the Flag icon in the lower-left of the post.
  2. Choose one of the following options:
    • Report (to have the post reviewed by a Smartsheet Moderator with a note)
    • Spam
    • Abuse

A moderator will review the flagged content and take appropriate action.

This discussion has been closed.