Quick Tips and a list of Frequently Asked Questions

Genevieve P.

Quick Tips for engaging in the Community

🔎 Search before you post: Before you create a new post, search to see if your question is already out there.

💬 Be descriptive: Include screen shots and as many details as you can when asking questions or providing an answer (without exposing sensitive data). The more details you provide, the better the Community will be able to help you.

💡 Answer: Browse the Community and help other users by providing solutions and suggestions to their questions. You can mark answers as Insightful if you find them helpful.

🎖️ Earn points: Earn points and badges by participating! (See: How to score Community Points and Badges)

Answers to Frequently Asked Community Questions:

1) The Smartsheet Online Community Guidelines

2) How to score Community Points and Badges

3) Create, edit, or delete a post in the Community

4) Update your Community Email Address or Password

5) Community email notifications and saving important posts

• Subscribe and manage email notifications
• Bookmark posts
• Follow a specific Topic
• Notify other members with @mention

6) Tips for formatting your Community posts

• Mark an answer as the Best Answer
• Use Rich Text (bold, italics, bullet points) when posting
• Create hyperlinks

7) Troubleshooting Community Errors

• Login error message: Permission or Domain Denied
• Edit Profile Fields - Permission Problem

8) Leave feedback for the Community and/or Product

Jaime Elizabeth

Hi @Genevieve P. I'm getting ready to move into a new role and was hoping I could get my Community profile transferred over to a personal account I have. Is that possible? ~Jaime

Genevieve P.

Hi @Jaime Ciabattoni

I'll message you privately! 🙂