FAQ: How do I post a question, edit, or delete my post?
In order to ask or answer a question or create a post in the Smartsheet online Community, you must first set up an account (see: Create an account).
Post a Question:
You can start a new post by clicking Ask a Question (to the right of the Recent Discussions feed).
Note: if you are unable to select a Category from the drop-down list, please ensure that you are Logged In to the Community.
If you choose the drop-down arrow next to the blue button, this gives you the option of asking either a Question or starting a Discussion. Only Questions can have Best Answers so this is the best choice when you have an issue that needs to be resolved or you are looking for solutions.
Discussions are a way to chat with other users, such as providing an example of one of your own use-case scenarios, without necessarily needing an answer.
Edit or Delete your post:
You can edit your post for up to an hour after your initial post time by clicking on the three dots in the top-right corner of your post.
If this time has passed and you need to either edit or delete your post, you will need to contact a Community Moderator to facilitate the change.
To do so, click the flag icon on the comment and Report the post, leaving a note with how you would like your post to change.
You can also use this Report function to request images to be removed, to send a note to the Moderation team, or to change what comment was marked as the Best Answer to your question.