Create, edit, or delete a post in the Community

Genevieve P.
Genevieve P. Employee
edited 12/19/22 in Welcome to the Community

Log In:

In order to ask or answer a question or create a post in the Smartsheet online Community, you must first set up an account (see: Getting started: Create an account).

Create a Post:

You can start a new Question, Discussion, or Idea by clicking New Post.

  • Questions: only Questions can have Best Answers so this is the best choice when you have an issue that needs to be resolved or you are looking for solutions.
  • Discussions: these posts allow you to chat with other users, such as providing an example of one of your own use-case scenarios, without necessarily needing an answer. 
  • Idea: these posts can be voted on by other Community members. Only create an Idea if you've made sure it doesn't already exist.


Edit or Delete your post:

You can edit your post for up to four hours after your initial post time by clicking on the three dots in the top-right corner of your post. 

If this time has passed and you need to either edit or delete your post, you will need to contact a Community Moderator to facilitate the change.

To do so:

  • Click the flag icon on the Post
  • Select Report
  • Write a detailed note with how you would like your post to change

NOTE: Reporting a post is a private action that does not add any negative points.

You can also use this Report function to request images to be removed, to send a note to the Moderation team, or to change what comment was marked as the Best Answer to your question.

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Comments

Welcome! We're glad you could join us. Check out these posts to get started in the online Community:

1) Community Guidelines

2) Orientation Checklist

3) Tips & FAQs