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Kudos to Development Team

Jeremy Myers
Jeremy Myers ✭✭✭✭✭
edited 12/09/19 in Archived 2016 Posts

1.  Excellent response to recent complaints about the <enhanced> notes functionality.  Looks like you are back on track and heading in the right direction. 


2.  The pace of product tweaks has accelerated.  I notice subtle refinements being added almost every month.  


3.  Filters.  Fantastic new feature, and correct on the first release. Cool


Thanks for a great product.





  • J. Craig Williams
    J. Craig Williams ✭✭✭✭✭✭

    Very much in agreement.


    I think we won't see another update like August 2016's again.

    I wasn't able to be active for the Sep release, but it looks like it went very smoothly.

    Today's should be the same, I say optimistically.




  • Shaine Greenwood
    Shaine Greenwood Employee
    edited 11/14/16

    I'm going to make sure our devs see this...

  • Alex Vorobiev
    Alex Vorobiev ✭✭✭✭✭

    @Jeremy - appreciate the kind words.  The wording of your post - "notes" - is very telling. While our Discussions were never explicitly designed for the purpose of capturing notes, for us there are two important takeaways from this experience:


    (1) we need to do a better job understanding how our customers are actually using our features, regardless of what they were meant to do


    (2) it is clear that our customers want / need a way to capture notes, and something we need to think about moving forward


    Thanks again for all the feedback along the way.

  • J. Craig Williams
    J. Craig Williams ✭✭✭✭✭✭

    (1) - every software team I have ever worked with (as a customer or collaborator) has learned this the hard way and then relearned it again a few years later.

    No offense intended. It is just a like security or infrastructure - we get complacent when things don't go badly.


    Which reminds me, I need to fix my backup system. It is about time for something bad to happen again. :)



This discussion has been closed.